CercaClaro Legal Notice

In short: This legal notice identifies CercaClaro (the operator’s details are shown at the top of this page), sets out the terms for using cercaclaro.com, who owns the content, what we’re liable for in what we publish and link to, where the professionals’ data comes from, and which law applies if a dispute arises.

Site operator

The identifying details of the operator of cercaclaro.com — legal name, tax ID (NIF), registered address and contact details — appear in the box at the top of this page, as required by Article 10 of Spain’s Law 34/2002 on information society services and e-commerce (known as the LSSI, its Spanish acronym).

What this site is for

This legal notice governs access to and use of cercaclaro.com (the “Site”), a Spanish-first directory that helps you find and compare trusted professionals and businesses across Spain — plumbers, immigration lawyers, gestorías (Spanish administrative agents), dentists and other services — based on information we check using the process described on our methodology page.

By using the Site you become a user and accept this legal notice, together with our privacy policy and cookie policy. If you don’t agree with any part of these terms, please don’t use the Site.

Terms of use

You can browse the Site, search for professionals, read the guides and contact listed businesses free of charge, provided you do so in good faith and lawfully. In particular, please don’t:

• Use the Site for fraudulent purposes, to harass a listed professional, or to damage their reputation without justification.
• Copy, bulk-extract (scrape) or reuse our directory database without our express permission.
• Try to access restricted areas without authorisation, interfere with how the Site works, or introduce viruses or other harmful code.
• Impersonate another person or business when contacting a professional through the Site.

We may suspend or withdraw access for any user who breaches these terms, without prejudice to any other legal action available to us.

The Site is at launch stage: some cities, categories or features (comparing quotes or leaving reviews, for example) are not yet available everywhere. We’re rolling these out gradually and don’t guarantee that any specific feature is continuously available.

Intellectual property

The design, structure, editorial text, guides, the “CercaClaro” brand and the directory database on this Site belong to CercaClaro, or to third parties who have licensed their use to us, and are protected under Spanish intellectual property law — chiefly the consolidated text of the Intellectual Property Law (Royal Legislative Decree 1/1996).

You may view, print and save pages for your own personal, non-commercial use. You may not reproduce, distribute, adapt or publicly communicate the Site’s content — or systematically extract content from our database — without our prior written permission, other than a brief quotation linked back to the source.

Third-party images on the Site are used under licence and credited, with author and licence, on our credits page. If you believe an image or text on the Site infringes an intellectual property right you hold, contact us through the corrections page and we’ll review it and remove it where appropriate.

Liability for content and links

CercaClaro compiles and checks each listing following the methodology and verification process described on those pages, but we can’t guarantee that a professional’s details — prices, availability, languages spoken, opening hours — are up to date at every moment: they can change before we’re aware of it. That’s why every listing shows the date it was last verified.

CercaClaro is not a party to any contract you enter into with a listed professional or business, does not take part in delivering the service, and does not guarantee its outcome. The contractual relationship, the final price and any claim arising from the service are matters between you and the professional.

The Site may link to third-party websites — a professional’s own site, or an official source cited in a guide, for instance. We don’t control and aren’t responsible for the content, availability or privacy practices of those external sites; including a link doesn’t mean we endorse everything on it.

Where the listing data comes from, and your right to correct it

Each professional’s details come from permitted public sources, from information the business has given us directly, or from our own verification process — never from a competing directory. If you run a business and spot a detail that’s wrong, out of date, or that you’d rather we didn’t publish, you can ask us to correct it or remove the listing at any time through the corrections page; we review every request and reply within a reasonable time.

Applicable law and jurisdiction

This legal notice and your use of the Site are governed by Spanish law. For any dispute we can’t resolve directly: if you’re a consumer resident in Spain, you can bring a claim before the courts of your own place of residence, under the forum set out in Article 52.2 of the Civil Procedure Law — a rule designed to stop businesses forcing consumers to litigate somewhere else (Article 90 of the consolidated General Law for the Defence of Consumers and Users).

Contact

For any question about this legal notice, write to the email address shown in the operator details at the top of this page. To request a correction or the removal of a listing, use the corrections page instead — it routes your request straight to the team that manages the data.